Heuristicrats (ETech 2006)


In a talk on the Hunch Engine at ETech, Eric Bonabeau used the term "heuristicrat" to describe professionals who use years of professional experience in a black box decision process to limit choice. His example was an architect who says "no" to almost every question the client asks in an effort to channel the client into a small set of designs the architect is comfortable with. Heuristocrats don't think outside the box, as it were.