Asset Management - Managing IT
assets is one of the most fundamental functions that an IT shop can
perform. It also has significant value beyond the obvious accounting
Content Management - Large, complex web sites need more than a good HTML editor to make them managable and useful. Content management, personalization, syndication, metadata, and portals are the topic of this paper.
Cookies and Privacy -
Confused about how cookies can reduce privacy on the web, what you can do
Digital Identity and eGovernment - Governments are poised to be one of the key players in shared authetication services and can play an important foundational role. This paper argues that they should.
eGovernment Maturity - When we
assess where we are with eGovernment and where we're going, its nice to
have a maturity model.
Enabling Web Services - By
following a set of cost-effective principles, custodians of large data
repositories can enable web services by building web access to the data in
a flexible manner that enables applications that haven't been built yet to
have easy access to the data.
Homeland Defense - IT plays an
important role in homeland defense. One of the most important things IT
can support is a business continuity plan.
Modular IT Organization
- When it comes to IT organizations, one size does not fit all. However,
following the lead of an article in CIO
magazine, I argue that the organizational model should be chosen by
function, rather than by organizational unit.
Principles for Enabling Web
Services - Organization have lots of data in legacy
applications. This document sets forth a group of principles that
will guide organizations as they make this legacy available on the
net. Following these principles will enable web services that make
use of that legacy data.
Product Mangement - Many IT
organizations have a tough time aligning their service offerings with the
businesses that they serve. The answer to this problem is product
management, a discipline that has been used in software and internet
development with great success.
Road to the
Future - This paper considers a technical infrastructure
maturity model and discusses barriers to Utah's progression in that
Tiered Support - Providing
service that is reliable, available, scalable, and managable requires more
than good technology, it requires the right organization and the right
processes. This paper describes a model organization for providing high
availablity web based services.