I'm getting ready to catch a flight to Seattle for the NSF's Digital Government conference (which I'll be blogging with any kind of luck), but before I leave I wanted to reference a couple of articles that are related to the discussions going on in the Ask Phil Forum. The first related to document management and the second to software quality.
The March issue of Baseline has a series of articles on software quality and even recounts instances where people have been killed by software flaws.
On the issue of document management, the May issue of CIO Insight discusses IT systems for Sarbanes-Oxley compliance. One article in particular ddiscusses the technology of document management and gives some good advice on choosing a document management system.