Does the IT Department Matter?


Does the IT Department matter anymore? What with outsourcing, offshoring, and ASPs like Salesforce.com will it be too long before the IT department consists of nothing but the CIO and some purchasing agents? In theory, you could get rid of everything but the value innovation piece along with support functions like financial management and standards. I'm not sure I'd be ready to try just yet, but there are braver souls than I.