Conversing With Your Customers
I just posted an essay on Conversing With Your Customers. This will be my Connect Column for July.
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IIW2006: SXIP, InfoCard, XRI, and Doc
The new "just right" room(click to enlarge) We moved upstairs to accommodate the crowd and ended up with a lot more elbow room. Dick Hardt was the first speaker after the break. he gave a new version of his famous Identity 2.0 talk. Dick mentions BCeID, a government identity service that forms a basis for digital identity in BC. I've long argued that governments have abdicated the responsibility for provide commerce supporting infrastructure online. (By "infrastructure" I mean legal frameworks more than hardware and software.) BCeID looks to be mostly about government online services, but Dick points out that he's
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