Doc Searls on Relationships (DIDW)
Doc Searls has taken the stage for todays keynote. He started with a brief review of the history of DIDW and the identity space and how we got where we're at leading up to a discussion of VRM. VRM is all about relationships between people and the entities they want to interact with. One thing he said that stuck with me is that big companies should embrace the networked individual and small companies should enable them. Free customers are more valuable than captive one. Businesses still thing that the opposite is true. That's what we think the free market
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Jamie Lewis on the Importance of Relationships (DIDW 08)
Jamie Lewis at DIDW08(click to enlarge) Jamie Lewis gave the opening keynote this morning on the state of digital identity. The first part was pretty straightforward review of where we've been and where we are. Then Jamie started riffing on the relationship idea that Burton has been talking about lately. Digital identity exists to enable human experiences online. In human experience, trust (I'd say reputation) is critical. He references Alan Greenspan's book The Age of Turbulance where Greenspan talks about the global economy being based on trust. With current technology we don't enable trust in the way humans use
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