Suing Over Reputation
This Ars Technica story tells of an ebay seller who is suing a buyer over negative feedback. Since eBay removed negative feedback for buyers, there's no other way for sellers to leverage what could be vindictive buyers. On the other side, that leverage sometimes leads to buyers being unwilling to leave feedback. Of course the threat of a lawsuit does that in spades. eBay has a reputation problem they need to solve or the whole thing could fall down. As the article concludes: [S]ellers were a bit miffed at eBay's feedback changes, and organized a week-long strike that resulted
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Who Owns Your eBay Data
In the Who Owns "You" panel at Supernova (available on IT Conversations) the question came up about eBay reputation. An eBay seller's reputation score is calculated from how other eBay users rate the seller. Does that score belong to the seller, the eBay users who contributed to it, or eBay? Pretty easy actually, when you consider the principles of reputation. The eBay score is eBay's story about the user. They calculate that story and it's pretty simple but still they're the ones deciding the algorithm that's used. The eBay users and eBay jointly own the ratings. That is, each
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