Vendor Relationship Matters
I went to Doc's discussion of VRM (vendor relationship management). We had a great discussion around a number of scenarios. There's Doc's (by now) famous rental car discussion. Dave Winer brought up Yahoo! Movies and Netflix and sharing data back and forth between them. This kind of session easily turns into a discussion of how messed up most companies are. Doc summed it up thusly: "Living in a silo is self-destructive." Doc said there were three pieces: transactions, intentions, and preferences. Avery Lyford boiled these down to three points: What you've done What you want What you like Intentions
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