Posts with keyword: sprint

1 entries

Selling Sprint Short

Wed Aug 16 11:20:00 2006

If I owned any stock in Sprint-Nextel, I'd sell it. I just spent 60 minutes on the phone resolving a billing issue. It's too complex to explain in detail, but suffice it to say that Sprint's billing system wasn't up to the task of the change their sales office made on one of my accounts and, as a result, they got a costly support call. 20 minutes of that call was spent by the support rep, who was very nice, and his supervisor hand calculating my bills. If they get calls like this on just a small percentage of
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