Getting Past Telco 1.0
Doc Searls has a good post on Getting Past Telco 1.0 at Linux Journal. He uses T-mobile's ridiculous "roaming charges" as an example of the kind of thing old-style telcos do that makes their customers hate them. He concludes: We're always going to have big companies. There are many things only big companies can do. But when those things involve the Net, those companies need outside help from free-range developers. They can't do it alone. They can't mandate it from the inside. Won't work. Dan Frye once told me that it took IBM several years to realize that they
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