Posts with keyword: user+experience


The Laws of Identity

In this post, I make a case that Sovrin not only conforms to Kim Cameron's Seven Laws of Identity, but constitutes the identity metasystem he envisioned in 2004.
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Tacit Knowledge, Nomenclature, and Debugging

Jon Udell has a nice riff on my washed out screen problem, talking about how much of what we can do on computers depends on our tacit knowledge--the things we know that we don't really know we know. Debugging is a task where tacit knowledge plays a huge role. The tacit knowledge thing is exactly the right spin on this. Jon also hit the nail on the head when he talks about the problem of vocabulary. I wasn't thinking or using the word "contrast" until *after* I'd discovered what was wrong. I wasn't even thinking "washed out" until I
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Generation C: Matt Webb

I didn't capture this whole talk, but here's what appealed to me most. Matt describes what he calls "Gen C" using a collection of C words: Communities, connected socially and electronically, creative, controlling, complex. He says that as a "paid up member of Gen C, I want to help design my products." I think that's a key point that product manufacturers are missing. Many people have a desire to tinker with things and will if you give them the opportunity. Just as important: the product shouldn't require that you tinker with it to make it work. Things like Flickr
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Managing Experience: A New Series

Today we launched a new series on IT Conversations, Managing Experience, a set of presentations from the Adaptive Path Managing Experience conference, held in San Francisco, CA on Feb 12 and 13, 2007: Design has emerged as a strategic force in business. Managers building the next generation of digital products are confronted with an increasingly demanding set of challenges. MX San Francisco brings together thought-leaders in design & business to address these challenges. From adaptive path » mx san francisco, ca »Referenced Mon Mar 19 2007 13:15:22 GMT-0600 (MDT) The primary target is product managers, strategists, and designers. But
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Calendars, Concept Count, and User Experience

Jon Udell has a detailed post on connecting Google Calendar and Outlook, but that's just the vehicle for talking about "concept counts"--the number of difficult concepts a person must understand and sort out to accomplish some task. Jon enumerates seven for this particular task; clearly too high. He concludes: All this only scratches the surface. We could elaborate a whole lot more of these conceptual underpinnings. Bottom-line: support for standards is necessary but not sufficient. Even when products comply with standards like iCal, people struggle mightily to use those products interoperably. It's the conceptual barriers that get in their
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