Posts with keyword: online

3 entries

Larry Weber and Customer Experience

Thu Apr 13 21:04:00 2006

I really enjoyed listening to Larry Weber speak about his view of how the Web will change in the face of "user-generated media," his catch all for blogs, wikis, podcasts, and everything else you can imagine. Larry is a well known high-tech PR person who's thought a lot about how new media influences the behavior of companies. It was especially interesting to me because of some other ideas and work I've been doing on enhancing customer experience in eCommerce and online service contexts. One of the key ideas I walked away from in the talk was that commercially oriented
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Mozy to Safety

Sat Apr 8 13:54:00 2006

John Jonas recommends that you Mozy to safety. Mozy is an online backup service and tool. You get 2Gb free is you are willing to read a newsletter once a week. Even the 5 and 10Gb service is pretty cheap. Unfortunately the only client is for Windows, but they're "working hard on developing a Mozy client for other platforms." Uh-huh. My back up solution works like this. I always buy another of whatever sized harddrive is in my laptop (120Gb at the moment), put it in a firewire enclosure and backup using Synchronize Pro. I make a bootable image.
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Using Screencasts to Augment Instruction

Thu Jan 19 11:06:00 2006

Ever since I saw what Jon Udell was doing with screencasts, I've wanted to use them to augment some of my courses. If you're not familiar with the term, a screencast is a short video that, usually, shows th screen of a computer and has a narrative explaining what's going on. I think screencasts have a lot to offer instruction. In my CS330 class, we use Scheme. Learning Scheme is something the students have to do to complete the course, but it's not really what the course is about. Screencasts provide an excellent medium for introducing students to things
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